Cert III in Business – Trade

Course Code: BSB30115

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.


Units of Competence

BSBCMM201 Communicate in the workplace
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBWOR301 Organise personal work priorities and development
BSBINM301 Organise workplace information
BSBINN301 Promote innovation in a team environment
BSBFLM312 Contribute to team effectiveness
BSBITU304 Produce spreadsheets
BSBITU306 Design and produce business documents
BSBFIA301 Maintain financial records
BSBCUS301 Deliver and monitor a service to customers
BSBCMM301 Process customer complaints
BSBCUE203 Conduct Customer Engangement